|Ice crippled DFW on Tuesday|
But you do control how you deal with the fallout, and I have to say that American, my airline of choice, once again has come through. I'm currently stuck in DFW, after coming back from my UCI race site inspection in the LA basin. All the (affordable) hotels are fully booked, so I was resigned to bunk out in some corner of one of the terminals after being told before heading out of CA that my Lubbock flight had been canceled. When I got to the Admirals Club here at DFW's Terminal C (for those of you not in-the-know, that's one of those lounges that you pay a few hundred bucks for to access on an annual basis), I ran into one of the fellas who know me by sight. He gave me the hardly encouraging news that my flight tomorrow morning has been canceled, too, and that I have been rebooked for a flight home on Thursday morning. Mind you, this is Tuesday! And then, with a bit of magic finger dancing on the keyboard, he rebooked me onto a Continental flight tomorrow around noon, going via Houston. Even better, a short time later he came by to tell me that the AC in this terminal will stay open all night to accommodate a few of us stranded members. Since then, they've brought me a cot, blanket, and pillow. Now, I say, that's taking care of the situation and your customers!
While I am at it: Bonelli Park, where the UCI race will be run, is an absolute gem. I wouldn't have thought that such a pretty park (lake, hills, trees, green grass) could exist in the middle of the LA basin.
|Bonelli Park, looking north|
So, next time a race director wants me to fly an airline other than American because they are $2 cheaper, I'm going to pull out this blog post and say Thank You Very Much, But No Thank You. And what else do we learn from this? Always travel with some extra clothes, your toothbrush, and a good attitude.
|Some of Bonelli's single track|
Sleep well, and may the Miata start up tomorrow when I get to the airport parking lot.